People counting for facilities management

Maintaining and developing services is a prime interest of facilities management. Departments and businesses that are responsible for facilities and operational management care for maintaining many high traffic locations such as bathrooms/toilets, change rooms, baby change rooms/parents room and food courts. The knowledge of who visits these areas, how many and how often people pass through, and even visitor satisfaction with these locations has a bearing on the work facilities managers do. Statistical people counting data and visitor feedback technology can provide valuable insights to assist in managing and monitoring services.

Questions answered

Are facilities and services provided suitable for the amount of visitors? With these answers management is able to plan for future facilities upgrades based on locations and time periods that attract the most visitors. In addition, knowing when and where people are moving enables the adequate number of security personnel to be allocated for each zone.

By understanding which facilities are the busiest the leasing value of nearby spaces can be more accurately estimated.

We can help

TCS BI provides an all-in-one people counting and visitor monitoring solution. Our unique tools give you the power to track, measure and understand your visitors – the data intelligence you need to manage your day-to-day activities and also strategically plan for your business. And with over 30 years of hands-on experience, we work with you to implement and optimise a tailored solution for your operational and facilities management needs.

Benefits to Facilities Management

Marketing & Sales

  • Develop reports for c-Level executives
  • Identify optimal staff to visitor ratio
  • Peak-period identification
  • Real-time population monitoring
  • Trends analysis and forecasting
  • Understand customer/visitor movement flows
  • Understand dwell times and popular areas
  • Identifying the demographics of your visitor

Operations

  • Develop reports for c-Level executives
  • Help identify professional development needs
  • Identify optimal staff to visitor ratio
  • Peak-period identification
  • Real-time population monitoring
  • Staff performance and management
  • Schedule for optimal allocation of services
  • Trends analysis and forecasting
  • Identify best time to restock areas of the store
  • Understand customer/visitor movement flows
  • Understand dwell times and popular areas
  • Understand the impact of variables such as weather

Management

  • Calculate leasing values
  • Design effective location layouts
  • Develop reports for c-Level executives
  • Identify maintenance, security, waste and cleaning needs
  • Identify optimal staff to visitor ratio
  • Identify sales conversions/staff performance
  • Optimise location performance and compare against other locations
  • Peak-period identification
  • Plan for future location development
  • Staff performance and management
  • Schedule for optimal allocation of services
  • Trading hours management
  • Trends analysis and forecasting
  • Understand consumer/visitor satisfaction
  • Where to reduce costs or invest in to increase business performance and profitability
  • Sales performance of core products or departments

Human Resources

  • Develop reports for c-Level executives
  • Help identify professional development needs
  • Identify optimal staff to visitor ratio
  • Peak-period identification
  • Staff performance and management
  • Schedule for optimal allocation of services
  • Understand the impact of variables such as weather
  • “The measure of intelligence is the ability to change ”

    Albert Einstein
  • “Progress is impossible without change, and those who cannot change their minds cannot change anything ”

    George Bernard Shaw
  • “There is nothing so terrible as activity without insight ”

    Johann Wolfgang von Goethe

Let's Talk

Contact us for a commitment-free discussion of your needs.